Ludivaro Terms of Service

Version 0.5-T · as of 21 September 2026

This is a translation. The Polish version of these Terms is the binding one.

About this test version

1. The Application is made available to a limited group of testers in order to carry out functional, quality and security testing.

2. In the current test version, use of the Application is free of charge. The Application offers no paid features, subscriptions or in-app purchases for the benefit of the Provider.

3. Any costs related to activities organised by Users, such as tickets, venue rental or materials, are not a fee for using the Application and are settled directly between Users outside the Application.

4. Because of the test character of the Application, errors, technical interruptions and changes of features may occur. Functional data related to testing, in particular the Spark balance, statuses, test history or gamification parameters, may be reset or deleted where justified by the purpose of the tests or by security. Personal data processing is governed by the Privacy Policy, subject to mandatory provisions of law.

§ 1. General provisions

1. These Terms set out the rules for using the Ludivaro mobile application (the “Application”) and the services provided through it by electronic means.

2. The Provider is Lupi Spółka z ograniczoną odpowiedzialnością, with its registered office in Grodzisk Mazowiecki, address: ul. T. Kościuszki 11 lok. 12, 05-825 Grodzisk Mazowiecki, Poland, entered in the register of entrepreneurs of the National Court Register (KRS) under number 0001258266, tax ID (NIP) 5291870782, statistical number (REGON) 545413929.

3. Contact point for Users: team@ludivaro.com. Contact point for reporting illegal Content and other infringements: team@ludivaro.com. Contact point for authorities for the purposes of Regulation (EU) 2022/2065 (DSA): team@ludivaro.com. Languages of communication with authorities: Polish and English.

4. These Terms are made available free of charge before an Account is created, in a way that allows them to be downloaded, reproduced and stored.

5. Acceptance of these Terms is a condition for creating an Account and using the Application.

§ 2. Definitions

1. User – a natural person who is at least 18 years old, holds an Account and uses the Application.

2. Account – the set of data and settings assigned to a User, available after signing in.

3. Profile – the part of the Account data visible to other Users in line with the visibility settings.

4. Plan – an invitation to a joint activity created by a User, containing in particular information about time, place or remote format.

5. Organiser – a User who created a Plan.

6. Participant – a User who joined a Plan.

7. Spark – a free, internal unit limiting the frequency of certain actions in the Application; it has no monetary value and is not a means of payment.

8. Content – material posted by a User, in particular text, a photo, a Plan description or a message.

§ 3. Conditions of use

1. Only persons who are at least 18 years old may use the Application.

2. By creating an Account, the User declares that they meet the age requirement. Providing a false date of birth may result in restriction, suspension or blocking of the Account.

3. If the Provider has reasonable grounds to suspect that the Account is used by a minor, it may temporarily restrict the right to use the Account and ask for clarification or confirmation that the age requirement is met. The User may send explanations to team@ludivaro.com. Age verification is to be carried out proportionately, using only the data necessary for that purpose.

4. Using the Application requires: a compatible device running iOS 15.1 or later, or Android 7.0 or later, internet access, an active e-mail address and – for some features – access to the device location.

5. The User should use the current version of the Application available in the test channel. Some features may require additional system permissions, e.g. access to notifications or location.

6. Using services provided by electronic means involves the typical risks of the internet environment, in particular the risk of credentials being intercepted, malware, or exploitation of device vulnerabilities. The User should keep system software up to date, secure the device appropriately and protect sign-in data.

§ 4. Account

1. Creating an Account requires providing an e-mail address and setting a password, or using an available external sign-in method, e.g. Google or Apple.

2. The service agreement is concluded when the Account is created and these Terms are accepted, for the period of the User’s participation in the tests. The User may end their participation in the tests at any time. The Provider informs the User about the end of the tests or of their participation in a way that allows them to learn the consequences for the Account and the data. Ending participation in the tests means termination of the service agreement; data is then handled in accordance with § 14 and the Privacy Policy.

3. The User must protect their sign-in data and must not share the Account with third parties.

4. The e-mail address may be subject to verification. Until verification is completed, some features may be limited.

5. An Account is assigned to one person. Creating additional Accounts in order to circumvent limits, safeguards or blocks is not allowed.

§ 5. Scope of the service and the nature of testing

1. The Provider makes available a tool that allows Users to create a Profile, search for people and Plans nearby, create Plans and join them, use chats and confirm attendance at meetings.

2. The Provider is not the organiser of meetings created by Users, is not a party to arrangements between Users and, as a rule, does not supervise how meetings take place.

3. The Provider does not guarantee the truthfulness of all information posted by Users and does not carry out general identity verification.

4. The Application may suggest people, Plans and other content based on, among other things, interests, settings, approximate distance and activity in the Application.

5. During the testing period, features may be modified, limited, temporarily disabled or replaced. The Provider may carry out technical work and security testing.

6. Use of the Application in the current test version is free of charge. The Application does not offer the sale of Sparks, a premium account, subscriptions or any other in-app purchases.

7. Introducing paid features in the future will require separate notice to Users and adjustment of these Terms and of the purchase process. Participation in the tests alone does not create any obligation to purchase such features in the future.

§ 5a. Rules of participation in the tests

1. Access to the tests is granted by the Provider by individual invitation, by adding a person to a list of testers, by granting access in the test channel or through a publicly shared link to the test channel. Participation in the tests is possible only for persons who are at least 18 years old and have accepted these Terms.

2. A personal invitation, access data and an installation file provided individually are intended solely for the person admitted to the tests and must not be passed on to third parties without the Provider’s consent. This restriction does not apply to a link to the test channel that the Provider has shared publicly.

3. The User acknowledges that the tested version of the Application is a pre-production version. During testing, features, the interface, matching mechanisms, limits and gamification parameters may change. Where justified by the purpose of the tests or by security, functional data related to testing may be reset, in particular the Spark balance, statuses, test history or gamification parameters. Personal data processing is governed by the Privacy Policy.

4. The Provider may end the tests in whole or in relation to a specific User or stage, for reasons related in particular to the completion of a development stage, security, a change of technical architecture, a change in how the service is provided, or a breach of these Terms. Participation in the tests does not guarantee that the Account, functional test data, statuses or other elements will be retained in the production version, and does not create any right to future paid features, discounts, Sparks or other benefits.

5. The User may voluntarily provide the Provider with comments, suggestions, bug reports and proposals concerning the Application (“Feedback”). The Provider may use Feedback free of charge in order to design, develop, test, secure and improve the Application. To the extent that Feedback constitutes a work, the User grants the Provider a non-exclusive, royalty-free licence, unlimited in territory, for the duration of the economic copyright, covering fixation and reproduction by any technique, entry into computer memory, servers and ICT networks, placing on the market, making publicly available in such a way that anyone can access it at a place and time of their choosing, as well as use of all or part of the Feedback in the Application, its documentation and materials related to its development. The User allows the Provider to make changes to and adaptations of the Feedback, to exercise and authorise the exercise of derivative copyright in such adaptations, and to grant sub-licences to entities involved in designing, creating, testing, maintaining or developing the Application, solely to the extent necessary for those purposes.

6. Until the Provider makes them public, the User undertakes not to disseminate materials marked by the Provider as confidential, undisclosed technical solutions or information about detected security vulnerabilities. This obligation does not cover information that was publicly available independently of the User’s action, was lawfully obtained by them from another source, or must be disclosed under mandatory provisions of law or a final request of an authorised body.

7. A User who identifies a vulnerability or an error that may pose a risk to the security of the Application or its Users should immediately report it to team@ludivaro.com. The User undertakes not to publicly disclose details of such a vulnerability before allowing the Provider to verify it and take appropriate action, unless disclosure is required by law.

§ 6. Location

1. Some features of the Application, in particular the Radar and confirming attendance at a meeting, require access to the device location.

2. A User’s exact coordinates are not shared with other Users. Proximity information is presented in an approximate form, in line with the Application’s privacy mechanisms.

3. Location access can be restricted or withdrawn in the device settings. This may make some features unavailable, but does not automatically delete the Account.

4. The Application may use location data to verify attendance and counteract abuse, including detecting implausible or unreliable changes of position.

5. The purposes, legal bases, scope and retention periods for location data are set out in the Privacy Policy.

§ 7. Plans and meetings

1. The Organiser defines the Plan description, its time, place or remote format, the number of places and other available parameters.

2. The Organiser is responsible for the accuracy of the Plan description and the information provided to Participants.

3. Users may join Plans, leave them and change their declared participation in line with the features available in the Application.

4. Attendance may be confirmed by the Application using the device location, a code or another verification mechanism available in a given version. Confirmation affects internal features of the Application, such as activity history or gamification mechanisms.

5. Limits on the number of Plans or other actions may be applied for security, service quality and anti-spam purposes. Current limits are presented in the Application or follow from its features.

§ 8. User Content

1. The User is responsible for the Content they post in the Application.

2. By posting Content, the User declares that they are entitled to use and disseminate it to the extent resulting from the features of the Application and that the Content does not infringe the rights of third parties.

3. If Content includes the image of other persons, the User is responsible for holding the required basis for disseminating it.

4. The User grants the Provider a non-exclusive and royalty-free licence, worldwide and for the period the Content is stored in the Application plus the period technically necessary to end the provision of the service, solely to the extent necessary for the Application to function. The licence covers fixation and reproduction of the Content in the memory of devices and ICT systems, storage on servers, technical transformations necessary for the proper operation of the service, in particular scaling, compression and format change, and making the Content available to other Users to the extent resulting from the features of the Application and the visibility settings chosen by the User.

5. The availability of Content to other persons depends on the nature of the feature and on visibility settings. The Application does not make a user’s exact files publicly available on the internet where a given feature is marked as private or limited to specific Users.

§ 8a. Rights to the Application and intellectual property

1. The Application, including in particular its source and object code, architecture, databases, interface, functional layout, graphic elements, designations, the Ludivaro name and documentation, are protected under the applicable law, and the rights to them belong to the Provider or its licensors.

2. For the term of the agreement, the Provider grants the User a non-exclusive, non-transferable right to use the test version of the Application solely to the extent necessary to participate in the tests and in accordance with these Terms.

3. Except where expressly permitted by mandatory provisions of law, the User is not entitled to copy, disseminate, resell, make the Application available to third parties for consideration or free of charge, attempt to obtain the source code, decompile, reverse engineer or circumvent technical safeguards of the Application.

4. Use of the Application does not transfer to the User any intellectual property rights to the Application or to the Provider’s designations, except for the limited right of use set out in section 2.

§ 9. Moderation, reports and content safety

1. Any person or entity may report to the Provider specific Content that they consider illegal, and a User may also report behaviour that breaches these Terms or the safety rules of the Application. Reports are made using the feature available in the Application or by e-mail to team@ludivaro.com. The reporting mechanism allows the submission of a statement of reasons for the report, information allowing the questioned Content to be identified and located precisely, the electronic contact details of the reporting party to the extent required by law, and a declaration confirming good faith and the accuracy of the information provided.

2. If the reporting party provides electronic contact details, the Provider confirms receipt of the report without undue delay and informs the reporting party of the decision taken regarding the reported Content and of the available means of contesting it – to the extent required by applicable law.

3. Photos and other selected Content may be subject to automated analysis using artificial intelligence systems in order to detect prohibited content, abuse and security threats. This provision alone is not a basis for proactive analysis of the content of private messages. If the Application applies automated analysis of private messages, the User receives, before such processing starts, separate information about its scope, purpose and rules, including in the Privacy Policy, to the extent required by law.

4. Automated analysis may result in refusal to publish Content, restriction of its visibility or referral for additional review. Information about the use of automated means, how they work in essence and the possibility of human review is provided to the User to the extent required by law.

5. If the Provider restricts the visibility of Content, removes Content, restricts the provision of the service, suspends or blocks an Account because Content is unlawful or because of a breach of these Terms, the User receives, to the extent required by law and if the Provider holds their electronic contact details, clear and specific information about the measure applied and the basis for the decision, including a reference to the relevant provision of these Terms or legal basis, and information about the available means of contesting the decision. If automated means were used to take the decision, the information indicates that fact to the extent required by law.

6. The User may submit an objection concerning a moderation decision to team@ludivaro.com. An objection is examined without undue delay and, in justified cases, the decision is subject to re-examination by a human.

7. In cases required by applicable law, in particular where the Provider obtains information giving rise to a suspicion that a criminal offence threatening the life or safety of a person has been, is being or is likely to be committed, the Provider immediately informs the competent authorities and provides the available relevant information to the extent required by law. In other cases, the Provider may preserve information and cooperate with the competent authorities within the limits of applicable law.

§ 10. Sparks

1. Sparks serve to limit the frequency of selected actions in the Application and may act as an anti-spam or gamification mechanism.

2. In the test version, Sparks are granted free of charge only and may renew periodically or be granted in line with the rules presented in the Application.

3. Sparks have no monetary value, are not a means of payment, are not subject to payout, sale or exchange for money or other value, and cannot be transferred between Users, unless these Terms expressly provide otherwise.

4. During testing, the number of Sparks, the rate at which they renew and the number of Sparks required for a given action may be changed in order to calibrate the mechanism. For the same purpose, the Spark balance may be reset. Material changes may be communicated to Users in the Application.

5. Launching the sale of Sparks or linking them to a paid service requires separate rules and is not covered by this version of the Terms.

§ 11. Shared activity costs

1. Participation in a Plan may involve costs arising outside the Application, e.g. the cost of a ticket, venue rental, materials or a joint order.

2. The Organiser may share with the Participants of a given Plan the information needed to reimburse the shared costs actually incurred, including account details or other settlement data provided for in the Application.

3. The Provider does not execute, authorise, process or settle transactions between Users, does not receive or hold their funds and does not act as a payment service provider.

4. Settlement takes place directly between Users and on terms agreed by them. The Provider does not guarantee payment or reimbursement of costs.

5. During testing, the shared-costs feature serves to settle the costs of a joint activity that were actually incurred. Using Plans to conduct regular sales, commercial activity or to offer services for consideration without the Provider’s consent is not allowed.

6. Settlement data shared by the Organiser should be used solely to settle the given Plan and must not be further disseminated without a legal basis.

§ 12. Prohibited behaviour

• providing Content that is unlawful or infringes the rights of third parties;

• inciting violence, hatred or the commission of a crime, or making threats;

• posting pornographic Content or Content of a sexual nature, including Content depicting nudity in an explicitly sexual manner;

• publishing a person’s image without the required consent or another legal basis;

• impersonating another person or misleading other Users as to identity;

• harassment, intimidation, stalking or persistently contacting another person against their will;

• committing fraud, attempts to obtain data or funds by deception, phishing, or publishing another person’s personal data in order to harass, intimidate or cause harm;

• using the Application for unauthorised advertising, commercial activity or mass promotion;

• automated collection of other Users’ data, circumventing safeguards, limits, blocks or privacy mechanisms, except for actions expressly authorised by the Provider as part of agreed security testing;

• deliberately providing a false location, faking attendance or manipulating the Application’s mechanisms in order to obtain undue benefits, points or statuses;

• creating additional Accounts in order to circumvent limits, sanctions or safeguards.

§ 13. Restriction, suspension and blocking of the Account

1. In the event of a breach of these Terms, suspected abuse or a security risk, the Provider may – as appropriate to the situation – warn the User, restrict selected features, restrict the visibility of the Profile, temporarily suspend the Account or block it.

2. The scope of the measure should be proportionate to the nature of the breach, its effects and the risk to other Users.

3. The User receives information about the measure applied and its essential reason, to the extent required by law.

4. The User may submit an objection to team@ludivaro.com. An objection is examined without undue delay, no later than within 14 days of its receipt. If the nature of the case requires further clarification, the deadline may be extended, but no longer than to 30 days from receipt of the objection; the User is informed of the reason for the extension before the 14-day deadline expires.

5. Blocking an Account does not automatically mean deletion of all data. The rules for deleting data are set out in § 14 and in the Privacy Policy.

§ 14. Account deletion and ending use

1. The User may end their use of the Application and delete the Account at any time, using the feature available in the Application or in another indicated way.

2. Deleting the Account is equivalent to termination of the service agreement, subject to obligations and rights which, under the law, remain in force after the agreement ends.

3. Data and files are deleted or anonymised in accordance with the actual technical process and the retention periods or the criteria for determining them set out in the Privacy Policy.

4. Some Content may also concern other persons or be part of a shared communication history. Its further processing after Account deletion may consist in removing the link to the Account, limiting identifying data, or retaining it to the extent justified by the rights of other persons or by legal obligations.

5. The Provider may retain data necessary to comply with a legal obligation, for security, or to establish, pursue or defend claims, for an appropriate period.

§ 15. Personal data and privacy

1. The controller of Users’ personal data is the Provider.

2. Detailed information about the purposes, legal bases, categories of data, recipients, transfers, retention periods and the User’s rights is set out in the Privacy Policy.

3. A permission granted to the Application in the operating system settings, e.g. access to location, is a technical device permission and does not replace information about the legal basis for processing data.

4. Using selected features may require additional, explicit consent to the processing of specific data – in particular where a combination of preferences may reveal special category data. Refusing or withdrawing consent limits only the features for which such consent is necessary, unless the feature cannot be provided without that processing.

5. Consent may be withdrawn in the manner indicated in the Application or in the Privacy Policy; withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

6. The Privacy Policy and the information required by data protection law are made available to the User before processing begins as part of the tests. If specific processing requires consent, that consent is obtained separately from acceptance of these Terms, unless the law allows another solution.

§ 16. Liability and safety of meetings

1. The Provider provides the service with the due diligence appropriate to its nature and applies security measures adequate to the character of the Application.

2. Meetings are created and carried out by Users. The Provider is not the organiser of such a meeting unless expressly stated otherwise for a specific activity.

3. The Provider does not guarantee the behaviour of Users, the reliability of all information in Profiles, or the safety of every offline meeting.

4. The User should take reasonable precautions when meeting people met through the Application and use the available blocking, reporting and safety features.

5. These Terms do not exclude or limit the Provider’s liability to the extent that such exclusion or limitation would be impermissible under mandatory provisions of law, in particular provisions protecting consumers.

§ 17. Complaints and out-of-court dispute resolution

1. Complaints about the operation of the Application or the provision of services may be submitted to team@ludivaro.com.

2. A complaint should make it possible to identify the problem and to contact the User; the absence of an element that is not necessary to examine the case should not in itself be a reason to reject the complaint.

3. The Provider examines a complaint within 14 days of its receipt, unless mandatory provisions of law provide for a different deadline or rules.

4. A consumer may use out-of-court methods of resolving consumer disputes that are available under the law. Information about the competent ADR bodies and the rules for using those methods is available, among others, in public registers and on the websites of the competent consumer protection authorities.

5. These Terms do not refer to the EU ODR platform, because the possibility of submitting complaints through it ended in 2025.

6. If provisions granting a consumer the right to withdraw from a distance contract apply to the agreement concluded with the User, the Provider provides, before the agreement is concluded, the information required by law, including information about the right of withdrawal or about the grounds for its exclusion, where applicable.

§ 18. Changes to the Terms and to the Application

1. These Terms may be changed for an important reason, in particular due to a change of law, security requirements, the way the Application works, the addition or removal of features, or the end of the test phase.

2. The Provider informs the User about a change to these Terms in a way that allows the new wording to be retained and reproduced, in particular by an e-mail containing the Terms or a link allowing them to be downloaded and stored, with appropriate advance notice where required by law. Information about the change may additionally be presented in the Application.

3. Changes to the digital service and the User’s related rights are implemented taking into account mandatory consumer law provisions.

4. A User who does not accept a change may end their use of the Application and delete their Account, without prejudice to other rights available to them under the law.

§ 19. Final provisions

1. Matters not governed by these Terms are subject to Polish law, without prejudice to the protection resulting from mandatory provisions of the country of the consumer’s habitual residence, where applicable.

2. If any provision of these Terms proves invalid or ineffective, the remaining provisions remain in force to the extent permitted by law.

3. These Terms enter into force on 21 September 2026.

4. Document version: 0.5-T – pre-production testing, no paid features.